Proactive Care | Frank Keane MINI

MINI SERVICE.

RELAX, WE CARE.

You and your MINI are in very good hands with your MINI Service Partner. Our Proactive Care service promise ensures that MINI is always by your side.
Any service or maintenance requirements are detected at an early stage and enables us to provide you with the best solution for any situation. You will receive professional support from our experts. You enjoy total peace of mind – on and off the road.

MINI Service with Proactive Care – man relaxing on a hill near his MINI Countryman S ALL4 with a Highland Bull for company.

MINI PROACTIVE CARE: SERVICE THAT THINKS AHEAD.

MINI Proactive Care connects you effortlessly to the world of MINI Service and beyond – so you can focus on the fun while we handle the details.

Man leans relaxed against his MINI Countryman S ALL4 while surrounded by Highland Bulls on hilly terrain.

PERSONALISED SERVICE APPOINTMENTS.

When maintenance or repairs are needed, your MINI Service Partner will automatically reach out with a tailored appointment suggestion. Always proactive.

MINI driver on country road blocked by a Highland Bull getting advice from MINI Roadside Assistance via his touchscreen.

PERSONALISED SOLUTIONS.

Help is just a call or tap away. Our experts can assist remotely, or we’ll connect you to the nearest MINI Service Partner. Quick, professional, and ready to get you back on the road.

RELAX, WE CARE.

Breakdowns? Accidents? Relax. We Care. MINI Service with Proactive Care ensures support from our experts. With Roadside Assistance across most of Europe, we’ve got you covered – every step of the way.

GET CONNECTED TO YOUR MINI.

MINI Countryman driver using the MINI App to contact MINI Roadside Assistance.

HERE’S HOW.

  • Sensors automatically transmit vehicle data to MINI.
  • Issues can be detected early and sorted by urgency.
  • We will contact you if action is needed either via the MINI App, by email, SMS or a message sent directly to your MINI.
  • You will receive competent assistance on site, via remote services or an appointment offer with a MINI Service Partner of your choice.

ALL YOU NEED.

  • Simply download the MINI App and enable notifications.
  • Activate your MINI Connected account.
  • Enter your vehicle details and preferred MINI Service Partner.
  • Enter your email address and telephone number.
  • Set the appropriate notifications and permissions.
  • Alternatively, you can follow the same steps in the MINI Portal.

Remote Services in the MINI App showing the current state of charge and estimated remaining range.

INTELLIGENT AND SMART.

Did you close the windows? Want to check your fuel level, range and mileage? Just tap into the MINI App and instantly view the key details about your MINI from the Vehicle tab, including:

  • Vehicle Status – oil level, fuel level, battery charge & service notifications
  • Remote Services – vehicle search, lock/unlock doors, flash light
  • Direct access to accident and breakdown assistance
  • Book appointments with your MINI Service Partner with just a few clicks